Read what our customers say about us
A service you can trust in
We are 100% committed to our customers’ satisfaction. From design consultation to fitting, everything we do is crafted to your individual vision.
Read what our customers have said about the products and service we have already provided.
"They organised everything to a very professional high standard. Their customer liason was faultless. Even to final snagging list, the after-care service was amazing! I would have no hesitation in recommending Strachan Furniture and staff in the future. "
My renovation project started a couple of years ago when Colin, the Strachan designer, spent a long time with me getting my requirements exactly right by producing a fantastic set of drawings which he was happy to adjust and amend to suit my every wish. He worked on three awkward bedrooms with no straight walls, created a beautiful walk-in wardrobe in the master bedroom, designed my home office, and the entertainment centre in the lounge. He took into consideration the style and colours to suit my home and my taste. I then had a very small project to design a entrance cloakstand and even this small challenge was of no problem to him. Helen and Melissa were then my points of contact at Strachan. They organised everything to a very professional high standard. Their customer liason was faultless. Even to final snagging list, the after-care service was amazing! I would have no hesitation in recommending Strachan Furniture and staff in the future.
"I have no expertise in design, but despite this, Strachan were able to create the perfect bedside table."
I have no expertise in design, but despite this, Strachan were able to create the perfect bedside table, with a top shelf for the phone and also incorporating a handy drawer and a second shelf below that.
Communication by phone and letter (the latter often including sketches or images of the proposed table) were excellent throughout the process.
"I am delighted with the new home study - I am already up and running. It has given me all the ergonomics and space that I was hoping for and has really exceeded my expectations."
I am delighted with the new home study - I am already up and running. It has given me all the ergonomics and space that I was hoping for and has really exceeded my expectations.
Please convey my thanks to everyone in the Strachan team who was involved in this project from the designer to the installation team, and everyone in between. I am very impressed with the manner in which the whole project was handled and completed.
I hope to call upon yourselves again at some point in the future for a master bedroom refurbishment.
"My bespoke library is the fulfilment of a long held dream and it shows off my cherished collection to stunning effect. The result speaks volumes. "
The installation of my bespoke library is the fulfilment of a long held dream and it shows off my cherished collection of books and archive material to stunning effect.
After house purchases, this project represented the largest single investment of my life, so there was some apprehension. But the professionalism of the Strachan team throughout all phases - design, survey and installation - allayed my concerns.
The result speaks volumes and, to modify a familiar maxim, the delight is in the detail.
"We have been extremely pleased with all of our discussions throughout the process, from start to finish. The finished result is absolutely brilliant. "
We have been extremely pleased with all of our discussions with both you and your colleagues throughout the process, from start to finish. And with the final element being carried out yesterday by Steve, our fitter, the finished end result is absolutely brilliant.
His work ethic and attention to detail (despite the weather, which did not assist) was excellent, as were his one to one skills with us, always taking the time to explain and ensuring that we got what we wanted. In fact, one phrase he used was: "well, it is your study and we want it to be right." He is a great ambassador for Strachan.
We would be grateful if you would ensure these comments are directed to the appropriate management, all the team from the initial visit through to the surveyor, you and your colleagues and, as I said, Steve and David who had the longest journey at 'silly O'clock' on Monday morning, and finally the team who made the units. It looks and feels brilliant and we shall pass on the Strachan name whenever asked.
Marlene & Brian Park
"Our basement was just wasted space. We knew it had the potential to be a great entertainment area but we had no clue where to start. We wanted a way to install plenty of storage without losing the spacious feel of the rooms."
The kids adore our new basement. Thanks to Strachan, they now have a favourite place to play and watch films. The cupboards are like a magic touch. They give us so much storage without seeming to take up a single inch of space. We can’t thank Strachan enough!
Mr & Mrs Jessop
"I knew my youngest would be staying a while after finishing university. The loft seemed like a good place for her, but it was a bit empty up there. I requested a free design consultation and loved all the ideas. Now I think she’ll never want to leave."
We were so impressed with what Strachan managed to do with the loft. They gave it a personality that matches our home. It’s a fantastic place for guests and now we have friends and family lining up for a visit.
"We had been wanting to redecorate our master bedroom for quite a while. We looked through freestanding and fitted furniture brochures but couldn’t find the style that we both had in mind. Luckily Strachan understood exactly what we wanted."
We were worried that we’d have to make big compromises but our Strachan designer found us just what we were after. We got to choose the colour and finishing touches too, which makes it really individual to us. I only wish we had found Strachan sooner.
Mr and Mrs Greenwood
"We are absolutely thrilled with our new lounge. We love the colours and there is space for everything. It has turned the room into the relaxing haven we dreamed of. It's so relaxing I wonder if we will ever want to go on holiday again! "
Your designer seemed to know instinctively what we would like and your fitters did a first class job. The whole process was a joy and your team were courteous and considerate at all times. Thank you again.
Helen and Chris
"Our hallway was so under-utilised and we were delighted that our Strachan designer was able to see the potential. Now it provides a wonderful welcome to everyone who visits our home."
We can keep our outdoor clothes tidied away and that really helps to keep the hall looking smart. We'd never have thought of having drawers in which to keep our shoes!
Chris and Helen
"Sometimes we even forget that there is a bed hidden behind the beautifully finished panels"
We are so grateful for all your efforts in the seamless transformation of our guest room. Now we have an office at home, we can spend more time with the children. Please pass on our sincere thanks to your designer, your fitter and the whole of your wonderful team.
Mr and Mrs Hudson
"Excellent service. The fitter not only did a first class job but was friendly and so conscientious. I have not seen anyone work like that for a long time."
I would like to put on record my thanks and appreciation for the efforts of everybody from your company that we came into contact with.
From the initial contacts to installation, the service from Strachan has been excellent. I would particularly like to praise the fitter, who not only did a first class job in installing the product but was friendly and so conscientious. I have not seen anybody work like that for a long time. He is a great ambassador for your product.
Mr P Lederer
"The fitter did an excellent job. The finished result is everything I hoped for and well lives up to the 40 year reputation Strachan has within my family."
I would like to thank everybody at Strachan for the work on my fitted wardrobes
The fitter arrived on time as promised and did an excellent job. The finished result is everything I had hoped for and well lives up to the 40 year reputation Strachan has held within my family.
"I have been very impressed with Strachan. The fitter deserves a special mention, as his workmanship is first class. His manner towards us was impeccable."
I would like to take this opportunity to give credit where it is due.
I have been very impressed with Strachan, right from the designer that came initially, who was helpful in creating a layout to our budget, to the fitter who deserves a special mention as his workmanship is first class. (I am a director of building contractors, so I have a benchmark.) His manner towards us as his customer was impeccable.
"Nothing seems to be too much trouble, which is such a wonderful difference from dealing with some other firms. We will certainly use Strachan again."
I would like to take this opportunity to say how impressed we were with Strachan: everyone from the delivery driver to the office personnel.
Nothing seems to be too much trouble for your company, which is such a wonderful difference from dealing with some other firms. We will certainly use Strachan again and would have no hesitation in recommending your company.
Mr & Mrs Buttifant
"My new home office has been completed to my entire satisfaction. The product is well above average and my wife and I are delighted with the installation."
I am writing to congratulate you on the customer orientated business you are running. My new Toscana home office has been completed to my entire satisfaction. The product is well above average in the market and my wife and I are delighted with the completed installation.
We will certainly be recommending your product and service to our friends.
"The installation of our new bedroom was accomplished to such a high degree of excellence. My wife says whenever she opens the door, her spirits are lifted."
The installation of our new bedroom was accomplished to such a high degree of excellence as to leave both of us marvelling.
In just two days, the designer created a new bedroom which somehow makes the whole room seem longer and higher. My wife states that whenever she opens the door, her spirits are lifted.
Please convey our thanks and delight to all the members of the team.
Mr & Mrs Hargreaves
"Thank you for the seamless transformation of both my bedroom and office. The result is beyond my wildest dreams. I no longer wish to sell my house."
May I thank you personally for all your effort as a business in the seamless transformation of both my bedroom and my office. The result is beyond my wildest dreams. I no longer wish to sell my house.
Please pass on my thanks to the designer, the fitter and the rest of the team.
"We have been thoroughly impressed by Strachan, from our initial meeting with the designer right through to the fitting. We are delighted we chose Strachan."
I just wanted to say that my wife and I are delighted with our study, which surpasses our expectations. Could I say that we have been thoroughly impressed by every aspect of Strachan, from our initial meeting with your designer right through to the fitting. Everyone has been extremely pleasant to deal with.
We are delighted we chose Strachan. I would be grateful if you would pass on our thanks to all involved, in particular your fitter who was exceptionally neat and tidy, leaving the place spotless. He was a pleasure to deal with.
"I wish to thank you for our fitted furniture. It is ideal and as requested. The finished room is excellent. Please convey our thanks to all involved."
I wish to thank you for our fitted furniture. It is ideal and as requested. The finished room is excellent. Please convey our thanks to all involved.
"You have exceeded our expectations. It was a pleasure dealing with your company. We appreciated the friendly and professional approach to all our questions."
The furniture arrived and is all installed and looks great. You have exceeded our expectations.
Please pass on our thanks to all at Strachan who were involved. It was a pleasure dealing with your company. We appreciated the friendly and professional approach to all our questions and changes we made.
We would not hesitate to recommend Strachan to others.
"Your fitter has done a wonderful job of fitting the furniture. He was most courteous and pleasant and always cleaned up before he left each evening."
Your fitter has done a wonderful job of fitting the furniture, as we live in an old cottage and the walls are far from straight.
He was most courteous and pleasant and always cleaned up before he left each evening. We would appreciate it if you would have a word with him and let him know how delighted we are with his craftsmanship.
Alastair & Louise
"I’m absolutely thrilled with my two rooms from Strachan. The quality of the product has been so impressive that I shall be calling for my third room."
I'm absolutely thrilled with my two rooms of Strachan furniture. Two days after the installation of my first room, I called to arrange for my Strachan designer to return and design a second room.
The fitter has done an absolutely fantastic job and even tidied up thoroughly around himself as he worked. The quality of the product and the work at head office has been so impressive that I shall be calling in the summer for my third room to be deisgned and installed.
"Thank you so much for transforming an unutilised room into a magnificent convert-a-room. It can now be enjoyed by all the family and guests to our house."
On behalf of myself and my wife, thank you so much for transforming an unutilised room into a magnificent convert-a-room, which will now be enjoyed by all the family and guests to our house.
May you pass on particular thanks to the fitter, who worked well into the evening to get the room finished for the weekend.
The quality of the furniture was even higher than I was expecting.
Chris & Helen
"The quality and workmanship could not be bettered. Your team guided us through the procedure with professionalism, courtesy and consideration."
Thank you for updating our bedroom to the 21st century. We are delighted with the furniture. The quality and workmanship could not be bettered.
Your team guided us through the procedure with professionalism, courtesy and consideration, from the initial design to the fitting of the units. We were kept well informed of the progress and were very pleased that delivery occurred as planned and fitting was finished on schedule.
We have no hesitation in recommending your excellent company to our friends.
Mr & Mrs M
"It is nice to find a genuine family owned business that recognises the value of delivering a personal service. This quality of service is not easy to find."
It is nice to find a genuine family owned business that recognises the value of delivering a personal service to their customers.
The furniture we have had installed is fantastic. The sales and technical staff were both professional and extremely helpful. This quality of service is not something so easy to find. A big thank you to you and your team.
quality of service
Mr & Mrs Burden
"The finished result is everything we had hoped for and more. Our rooms look wonderful and will bring us so much pleasure in years to come."
From the initial contact to completion of the works to our study and master bedroom, it has been an absolute pleasure and the finished result is everything we had hoped for and more.
Please pass on our thanks to everyone involved in making this happen, including the office staff and the craftsmen who actually made our units. We have been so impressed with the standard of workmanship.
Our rooms look wonderful and will bring us so much pleasure in the years to come. We are so glad we found your company and would have no hesitation in recommending you to others.
Letchworth Garden City
"From initial consultation to final installation, the whole Strachan experience has been absolutely exemplary. Thank you for such superb advice."
Your craftsmen installed our new home studies and we we would like to express our absolute delight in the finished products.
From initial consultation to final installation, the whole Strachan experience has been absolutely exemplary. The products are exactly what we wanted, built and installed to the highest standards.
Thank you for such superb service.
Mr & Mrs Gladwin